Frequently Asked Questions
What is the minimum order?
Initially samples can be sent, by sharing a container or alternatively by air freight. The minimum order has to be container sales only. We prefer to mix furniture orders taking full advantage of the container space.
30 – 45 Days after confirmed order.
What are your payment terms?
All payments to be made in US dollars/EURO Dollar/Pound Sterling or a currency converter. We give the following options for payment : Telegraphic Transfer (T/T), down payment 40%, the balance after shipment, when the Bill of Lading is faxed. Letter of Credit (L/C), Irrevocable L/C at sight 100%. Our bank : BANK PERTAMA (CIREBON BRANCH). Please inform us, before and after sending any payment to our bank.
How can I contact rattancenter.com?
You can Contact us by e-mail, fax, phone, or post.