Frequently Asked Questions

What is the minimum order?
Initially samples can be sent, by sharing a container or alternatively by air freight. The minimum order has to be container sales only. We prefer to mix furniture orders taking full advantage of the container space.

Delivery time?
30 – 45 Days after confirmed order.

What are your payment terms?
All payments to be made in US dollars/EURO Dollar/Pound Sterling or a currency converter. We give the following options for payment : Telegraphic Transfer (T/T), down payment 40%, the balance after shipment, when the Bill of Lading is faxed. Letter of Credit (L/C), Irrevocable L/C at sight 100%. Our bank : BANK PERTAMA (CIREBON BRANCH). Please inform us, before and after sending any payment to our bank.


How can I contact rattancenter.com?
You can Contact us by e-mail, fax, phone, or post.